Request additional access, permissions to network file shares, etc.
General information for faculty and staff highlighting the available ways to get help from the college’s IT department
Request support if you have a question, or if your computer hardware is not working.
IT Department: In this section you will be able to request help for Portal applications (Quick Links), Advisor Dashboard, OnBase or other applications
Student support for ctcLink
In this section you will be able make a request for printing supplies such as paper or toner
Request Installation or Quote for New Software Titles
Please use the ticket to request a merge of Canvas courses.
Use this category to make requests for additional equipment, access and services
Report an issue with your existing phone or extension
Report issues with college-issued computers, IT services, or other IT equipment.
Request help for Office products or Office 365
In this section you will be able to request assistance for any equipment found in multimedia classrooms.
Understanding your ShoreTel/Mitel Phone
Request a short-term checkout laptop/conference phone/360 camera and microphone.
How to get connected to departmental shared network printers.