TCC IT Notifications & Alerts

Mon 3/23/20 9:59 AM

Hello Titans,

 

As we all pull together in these challenging times, we would like to assure you that the Information Technology and eLearning departments are here to support you.  In order to receive assistance as efficiently and effectively as possible, we are asking our community to utilize our ticketing system.  Here is a guide that will walk you through putting in a ticket.

 

Thank you and if you have any questions or concerns, please let us know.

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

Thu 3/19/20 7:18 AM

What: 

IT service outage during campus electrical system maintenance

When: 

Sunday, March 22, 2020 from 7:30 AM to 2 PM

Details:               

  • Campus phones, the TCC Portal, VPN, campus network, and Wi-Fi will be unavailable during the planned power outage and electrical system maintenance.
  • Canvas, email, and ctcLink will can be accessed using these links:

 

Tue 3/17/20 3:12 PM

IT has put together this list of resources and productivity tools for folks who are working remotely.  There are a number of options for communications, file-sharing, and productivity. 

If you need IT assistance please visit our support site to view our knowledge base or to submit a support request. 

Mon 3/16/20 2:55 PM

Hello Titans,

 

Did you know that you can forward your TCC phone to a personal cell phone or landline?  The target number must be local to TCC in order for this to work.

You must be on campus, and able to sign into the Mitel Connect Client.

 

View the video below to learn more.

 

https://tacomacc.teamdynamix.com/TDClient/1903/Portal/KB/ArticleDet?ID=100598

Thu 3/12/20 7:58 AM

What: ctcLink Campus Solutions Downtime – Campus Solutions Pillar Maintenance

When: Thursday, March 12, 2020 5:00 pm – Friday, March 13, 2020 8:00 am

Why: The State Board will be performing maintenance to the ctcLink Campus Solutions pillar.  

Details:

  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE), Highpoint Mobile Sites, the Student Services Center, and Campus Solutions will be unavailable during the maintenance period.
  • The Human Capital Management and Finance pillars will remain online during this time.
  • Canvas, email, and the MyTCC Portal will not be impacted.