TCC IT Notifications & Alerts

Thu 5/6/21 6:39 AM

Please read as this could impact Student Homepage/Center, Class Search, Shopping Cart, or Class Schedule.

 

What: ctcLink Student Homepage / Campus Solutions Maintenance 

 

When: Saturday May 8, 2021 – 4:00 am – 11:45 pm 

 

Why: ctcLink Student Homepage / Campus Solutions will be offline as maintenance is performed.   

 

Details:  

  • The Student Homepage/Center and Campus Solutions (CS) pillar will be offline during the maintenance period. 
  • Students will not be able to access Class Search or Shopping carts at this time.
  • The Finance (FSCM) and the Human Capital Management (HCM) Pillars will not be affected during this time  
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will be offline during the maintenance period.  
  • Mobile webpages will be offline during this maintenance period. 
  • Canvas, email, and the MyTCC Portal will not be impacted and can be accessed using these links: 

 

 

Thank you

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

Thu 4/29/21 8:20 AM

What: ctcLink Maintenance to the Finance pillar

When: Saturday, May 1, 2021 – 7:00 AM – 1:00 PM

Why: • The Finance Pillar will be offline during the maintenance period. 

Details:

  • The Campus Solutions (CS) and Human Capital Management (HCM) pillars will remain online during the maintenance period.
  • Admission tools (OAA and OAAP) as well as mobile webpages will remain online during the maintenance period.
  • Canvas will not be impacted.
  • Canvasemail, and the MyTCC Portalwill not be impacted and can be accessed using these links:

Thank you.

 Information Technology Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

Tue 4/27/21 8:08 AM

Dear Titans,

 

On Wednesday, May 5th, we are excited to be implementing enhanced security and usability to your TCC login experience for some TCC IT services.  You will most notably see this when you log in to the TCC Portal (https://my.tacomacc.edu) and Canvas (https://tacomacc.instructure.com).  Please read for more information.

 

What will the new login screen look like?

The Username: and Password: boxes and the Login button will be removed from the current login page (https://my.tacomacc.edu).  There will be a button labeled CLICK HERE TO LOGIN which completes your login through Microsoft Office 365 using your TCC email address and password.  The same as you would when you log in to your TCC email (https://outlook.office.com). 

 

You will no longer see the fields for your User Name and Password.  You will only see one button "CLICK HERE TO LOGIN".

 

 

Why is this happening?

This change will allow TCC to extend existing advanced security features to other IT services, most notably the TCC Portal (https://my.tacomacc.edu) and Canvas (https://tacomacc.instructure.com).  The login for those services will become easier to use as well; the CLICK HERE TO LOGIN button will be a faster login from TCC-owned computers.

 

Try it now!

Preview this functionality on the existing TCC portal login page (https://my.tacomacc.edu) by clicking on the CLICK HERE FOR QUICK LOGIN button. 

 

Note:  This change will not prevent any current access.  Direct logins to many services, like TCC Email (https://outlook.office.com) and ctcLink (https://gateway.ctclink.us), will not change. 

 

Thank you for your flexibility and understanding as we work to improve the usability and security of our systems.  Please contact us using the information below if you have any questions.

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

Wed 4/7/21 9:08 AM

Dear Titans,

We are receiving reports that ctcLink emails (time approvals, purchasing approvals, etc.) may not be coming through.  Indications are that other ctcLink schools are experiencing similar challenges. 

We are working with our ctcLink service provider.  Until the issue is resolved, you may need to log in directly to ctcLink to complete approvals.

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Wed 3/31/21 8:38 AM

What: TCC Internet Maintenance

When: Sunday, April 4th, 6 am – Noon

Why: Required maintenance will be performed on the TCC Internet.

Details:

  • Campus IT services, including VPN, Wi-Fi, the TCC Portal, Mitel Softphones, Health Check and CARES forms, will be unavailable due to a planned internet outage.
  • All internet access to and from Tacoma and Gig Harbor campus will be unavailable.
  • Campus phones WILL be operating as per usual.
  • Canvasemail, and the ctcLink will not be impacted and can be accessed using these links:

Thank you.

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.