TCC IT Notifications & Alerts

Wed 11/13/19 10:45 AM

Despite the temporary building 18 closure, all IT Services, including the IT Help Line @ (253.460.HELP), are operating as per usual.  If you need IT support, please utilize the usual support methods.  Walk-in services are available in 16-222. 

!!!! Big thanks to the amazing Facilities department for all their great work in 18!

Tue 11/12/19 10:50 AM

Dear Titans,

Due to a water main breakage outside of Building 18, which houses the IT Department, the building has been closed. 

Here is information about IT services today:

  • IT services are up and running.
  • We are relocating the Staff/Faculty IT Help Line (253.460.HELP), Campus Operators (253.566.5000), and some IT personnel to Building 16 Room 109.
  • You may experience disruption(s) to IT services, the IT Help Line and/or Campus Operators as we relocate, assess services, and further recover services.

If you need IT support, please visit https://my.tacomacc.edu/support.

 

 

Wed 10/30/19 10:19 AM
The OneDrive and O365 Group Files issue has been resolved and normal access from on campus has been restored. If you continue to experience difficulties, please contact support at my.tacomacc.edu/support.
Tue 10/29/19 4:55 PM
We are currently experiencing some issues with OneDrive and O365 Groups. You may have trouble accessing and/or sharing files from your OneDrive or O365 Groups – likely while on campus. We apologize for the inconvenience and are working with Microsoft to resolve these issues as soon as possible.
Mon 10/28/19 12:09 PM

TCC Tech Tip: USB Drive Safety

 

If you find a USB drive on the ground or on the counter in the bathroom, don’t keep it and don’t try to use it.  The USB drive could contain Malware that will be loaded onto a computer system, or cause some other problem for you or TCC’s computer system.  It is human nature to be curious or want to help get the device back to the owner, but hackers are going to count on that and use it against you.  If you find a USB drive laying around, please bring it to the IT Help Desk in Building 18.  We will verify the device is good and attempt to find its rightful owner.

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.