TCC IT Notifications & Alerts

Thu 8/25/22 12:00 AM

On Saturday, Aug. 27, 2022, the ctcLink login screen will be updated to one page instead of two.

Why?

Colleges have requested a one page sign in and it is now available.  This new page is also in preparation for enhanced ctcLink security features.

When

  • There will be no downtime for this change.
  • We anticipate this change will occur the morning of Saturday, Aug. 27.  

 

What’s changing?

Current Two-Page Login

[two pictures showing the current and soon to be replaced two-page ctcLink login with ctcLink ID and password on different pages]

 

New One-Page Login

[a picture showing the new one-page ctcLink login with ctcLink ID and password on the same page]

Thu 7/28/22 11:34 AM
Our ctcLink service provider is reporting possible intermittent login issues to ctcLink. We apologize for any disruption you may be experiencing. Our service provider is working to resolve the issue as soon as possible.
Wed 7/27/22 8:43 AM

What: IT Maintenance

When: Saturday, July 30th from 9am to 6pm

Why: Required IT maintenance will be performed on TCC Database Services.

Details:

  • Some Campus IT services, may be unavailable due to a planned IT maintenance.
  • Campus phones WILL be operating as per usual.
  • Canvasemail, and the ctcLink will not be impacted and can be accessed using these links:

Thank you.

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts

Wed 7/13/22 12:43 PM

Hello Titans,

 

This is the final communications update before the removal of non-standard desktop printers, which will occur on Friday, July 15th.  This project was approved by the TCC Leadership Team as a cost savings measure.

 

Please see the attached email message which was sent February, April, and June of this year for reference.  There is also a PDF from the June 2021 Town Hall attached as well as information at the bottom of this email which can provide background.

 

Teams from the IT department will be working across campus to complete the removal of our nonstandard printer inventory.  As each device is removed, the team will leave a note so that you know this was done legitimately and that the device has not gone missing.

 

Please let me know if you have any questions, comments, or concerns.  Thank you for your assistance in this effort.

 

 

Jason Sandusky

Manager of Technology Support

Tacoma Community College

☎  253.566.5094

  jsandusky@tacomacc.edu

 

For IT support please enter a ticket:

https://tacomacc.teamdynamix.com/TDClient/Home/



Information Technology Tacoma Community College

Faculty & Staff: 253.460.HELP (4357)

Students: 253.566.5176

Click here for up-to-date IT Notifications and Alerts

 

 Vision 20/25: TCC’s Strategic plan

 

 

From: Krauss, Clay <ckrauss@tacomacc.edu>
Sent: Thursday, July 7, 2022 8:40 AM
Subject: IT Project Update: Campus Print Management

 

Dear Titans,

 

This is a communications update regarding the implementation and expansion of our shared printer/copier fleet.  This project was approved by the TCC Leadership Team as a cost savings measure. 

 

The next phase is the removal of non-standard desktop printers.  Please see the attached email message which was sent February, April, and June of this year for reference.  There is also a PDF from the June 2021 Town Hall attached as well as information at the bottom of this email which can provide background.

 

On Friday, July 15th, teams from the IT department will be working across campus to complete the removal of our nonstandard printer inventory.  As each device is removed, the team will leave a note so that you know this was done legitimately and that the device has not gone missing.

 

Please let me know if you have any questions, comments, or concerns.  Thank you for your assistance in this effort. 

 

Clay Krauss (he/him/his)

Director of Information Technology

Tacoma Community College

☎ 253.566.6005

ckrauss@tacomacc.edu

 

Need TCC IT Support?

my.tacomacc.edu/support

support@tacomacc.edu

 

Click here for up-to-date IT Notifications and Alerts.

 

From: Krauss, Clay
Sent: Tuesday, November 30, 2021 2:05 PM
Subject: IT Project Update: Campus Print Management

 

Dear Titans,

 

I want to give you an update regarding our Print Management efforts (see attached PDF for background).  As part of the project, we have installed a fleet of 83 Canon shared Copier/Printers across campus.  

 

The enhanced functionality of the 83 shared Copier/Printers replaces the desktop printers currently in service.  We have discontinued purchases of desktop printer toner, and will remove the desktop printers as they become inoperable or existing supplies are exhausted, with full removal in Summer of 2022 regardless of operability and supply status. 

We will continue to develop and offer training for support staff who may assist others in using the enhanced devices.  The new system has an updated user experience.  Users of our previous implementation should have little difficulty using the new system and should find it more intuitive.

Please feel free to contact me with any questions, comments, or concerns.

Thank you.

Clay Krauss (he/him/his)

Director of Information Technology

Tacoma Community College

☎ 253.566.6005

ckrauss@tacomacc.edu

 

Need TCC IT Support?

my.tacomacc.edu/support

support@tacomacc.edu

 

Click here for up-to-date IT Notifications and Alerts.

 

 

Wed 7/6/22 7:24 AM

Requests for Instructional Software Installation (FALL 22-23)

 

(Information Commons, Library, Multimedia Rooms, and departmental computer labs)

FALL Quarter

 

We are approaching the time to prepare the student computers for Fall Classes!

 

If your courses will require new software, upgrades, or browser plug-ins in the Information Commons, Library, Multimedia Rooms, Computer Classrooms, or departmental computer labs, please complete this request. To install software we will need the media (or link) and licensing information. We will automatically update items such as internet browsers to their latest versions at the time of development – but if you have anything specific, please be sure to mention it to ensure it does get updated.

 

We will need to have the software install media and licenses no later than Thursday, July 14th, 2022. Software and licenses can be delivered to Bldg. 18, Room 301 or links provided when you submit a ticket. Our team begins developing the new setup for the computers on July 18th, 2022 and will begin deploying the changes by August 15th, 2022.

 

Unfortunately, software received after Thursday, July 14th, 2022 may not be available for the beginning of class. Additional requests will be addressed as quickly as possible.

 

Thank you.

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357)

Students: 253.566.5176

Click here for up-to-date IT Notifications and Alerts.