TCC IT Notifications & Alerts

Thu 1/2/20 8:50 AM
Some instructional computers are currently displaying “A problem has occurred in BitDefender” message. The message was caused by a January 1st update to our instructional anti-virus software. We have begun to deploy a fix which should be on all machines by tomorrow morning.

Users can still log in to the computers successfully. Please move the error message to the side of the screen to continue working.

We apologize for the inconvenience and are working to resolve this issue as soon as possible.
Fri 12/20/19 10:45 AM

Dear Titans,

  Thank you for your patience as the Marketing and IT teams collaborate on the new version of the Portal.  We have been experiencing slowness, and are working together to resolve issues, while improving performance.  While we make changes the Portal may be temporarily unavailable for short periods of time.

  A few important reminders:

  • To login: Use lower case letters for your login. Type in your password as normal.
  • There will be some blank content pages – we will be fixing, updating, or removing them.
  • If you are looking for specific information, please use the new Search function.

To report a concern with layout, navigation, or content - please fill out the form below.

Please remember these helpful links:

Campus Email –

Canvas –

ctcLink –


Thank you!


Information Technology | Tacoma Community College

Click here for up-to-date IT Notifications and Alerts.

Thu 12/19/19 9:47 AM

What:  Launching the new TCC Portal Today


When:  Today at 3:30 PM to 4 PM


How this will effect you:  We will be launching the new TCC Portal today at 3:30 PM.  To acccomplish this we will be taking down the old one.  There will be some interruptions to the TCC Web site and the TCC Portal for just a little bit while things are switched.  We thank you for your understanding while we get things going.



Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | |

Students: 253.566.5176 | |

Thu 12/12/19 9:09 AM

What: ctcLink HR Pillar Maintenance

When: Saturday, December 14, 2019, 7:00 am – 1:00pm

Details: ctcLink HR functions (i.e. Employee & Manager Self-Service) will be unavailable due to maintenance. 

  • This will only affect ctcLink HR functions (Employee & Manager Self-Service). 
  • All other ctcLink functions, such as Campus Solutions, Finance, Online Admissions, or OSECE, will NOT be affected.
Wed 11/13/19 7:45 AM

Despite the temporary building 18 closure, all IT Services, including the IT Help Line @ (253.460.HELP), are operating as per usual.  If you need IT support, please utilize the usual support methods.  Walk-in services are available in 16-222. 

!!!! Big thanks to the amazing Facilities department for all their great work in 18!