Hello Titans, During the move to remote operations last March, TCC IT relaxed and extended the password reset timeline for faculty and staff accounts. To ensure proper IT security safeguards, we are now returning to a normal timeframe. You may begin receiving reminders via email to update your password. Please find the appropriate scenario below, or call the Helpline (listed below) if you require assistance.
Additional information about changing your password available here
If you find you are having problems, or receive an error, please contact the helpline below.
Information Technology | Tacoma Community College Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu | Students: 253.566.5176 | support@tacomacc.edu | Click here for up-to-date IT Notifications and Alerts Create Support Request
What: ctcLink Downtime
When: Friday, February 5, 3:00 pm – Monday, February 8, 8:00 am
Why: An upgrade will be applied to ctcLink which will require the entire system to be unavailable as new colleges come online with ctclink.
Details:
Thank you.
Information Technology | Tacoma Community College
Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |
Students: 253.566.5176 | support@tacomacc.edu |
Click here for up-to-date IT Notifications and Alerts.
What: ctcLink Campus Solutions (CS) and Student Center Homepage Maintenance
When: Saturday, January 23, 2021 5:00 am – 4:00 pm
Why: ctcLink Campus Solutions (CS) and Student Center Homepage will be offline as ctcLink prepares for other colleges to come online.
What: ctcLink Campus Solutions (CS) pillar Maintenance
When: Friday, January 22, 7:00 pm – 1:00 am Saturday, January 23
Why: In preparation for spring enrollment we will be rebuilding class & course search indexes. While the indexing process is running class and course search functionality will be unavailable.
We are aware of recent email phishing attempts. In this particular case, the senders were from actual TCC accounts that were compromised. The attackers attempt to convince you to click on a link. At this point they request information that could lead to your account being compromised as well. Do not click on the link. If you clicked on the link and supplied your password, change your password.
Scammers may impersonate high-profile websites (e.g., eBay, Amazon, Facebook, etc.) or entities such as the IRS or banks, and say that they’re experiencing trouble with your account or they want to verify information; they claim that all you have to do to fix it is to send them your username and password to verify your authenticity or click on a link to verify information.
Watch out for these scams!
Things to remember: