Popular Services

Use this category to make requests for additional equipment, access and services

Report issues with college-issued computers, IT services, or other IT equipment.

Request additional access (such as shared drive access) for an employee that already has an existing network account.

Request a network account for a newly hired employee.

Use this category to make requests for eLearning equipment and services

How network accounts are secured as an employee leaves the college

Report issues with Canvas, Panopto, or other eLearning-related technologies.

Student support for ctcLink

For help with Canvas or your Hybrid/Online classes.

Requests for Civitas

Request ctcLink

Request a short-term checkout laptop or 360 camera and microphone.

Information on accessing the college's network from off-campus locations.

Please use the ticket to request a merge of Canvas courses.

Request Installation or Quote for New Software Titles

Request a computer be refreshed for a new employee.

Information about how the Mitel Connect client