Shoretel/Mitel Phones

Articles (6)

Pinned Article Training videos covering the basics of Mitel phones

Article providing links to official Mitel training videos for the 6900-series phones.

How do I place a long distance call with the Softphone feature of Mitel?

How do I record a outgoing message using the Mitel desktop app?

How to Retrieve Voicemail Messages from Off-Campus Locations

Steps to retrieve voicemail messages when not on campus.

Using Mitel Softphone from Remote Locations

Our ShoreTel/Mitel phone system now has softphone capabilities

Quick Reference Guides for ShoreTel/Mitel Phones and Voicemail

A collection of quick reference and user guides for ShoreTel/Mitel phones and voicemail