The MacMillan LaunchPad guru/tech support person should work directly with you in using LaunchPad to assist with specific LaunchPad needs and issues, and his name is Matt Ehrlich! His email is: matt.ehrlich@macmillan.com and if you email him, he will return your call within a few minutes to set up a phone conference to walk through the various LaunchPad options. He’s very patient and flexible, and has bent over backwards to ensure that TCC's classes get designed in a way that work best with course goals and the LMS Canvas.