Each Likert item needs to have its own listing of responses as possible answers.
Select each Possible Response and add as many Answers as possible, with consistent Answer Text. You will have to input the Answer Text for each answer choice box. For example, [expectations], [feedback], and [answered-questions] will all need to have each possible response added separately.
Select the first reference item from the drop-down list. Then fill in the Likert responses. The standard five-point Likert responses are:
- Strongly disagree
- Disagree
- Neither agree nor disagree
- Agree
- Strongly agree
Learn more about multiple dropdown questions.
When you are finished, select the second reference item and repeat the process of filling in the Likert responses.
Repeat this process until all reference items are associated with Likert response options.