How can I view email older than 12 months in the Outlook Desktop App?

This guide is going to walk you through the two ways of viewing emails that are older than 12 months. This applies to the Outlook Desktop App, not O365 online.

Step 1:  In the list of folders on the left, scroll to the one called Search Folders

Image of the folders in Outlook with a red arrow points to "Search Folder"

Step 2: Right-click on the folder and then left-click on New Search Folder

An image of the folders in Outlook with a red arrow pointing to New Search Folder

Step 3:  Scroll down and left-click on the link Old Mail, then click Choose

An image of the Outlook pop-up with a red arrow pointing to "Old Mail, and a second red arrow pointing to Choose...

Step 4:  Pick how many months you want to be able to see. In the drop-down, choose Months, and click OK

An image of the Pop-up for Old Mail with a Red arrow marked with "1" pointing to a field for Show mail older than: and the number 90 in the box that you can increase the number or decrease the number. A second red arrow marked with the number "2" and the word Week(s) in the box, you can click the drop down and change to Day(s), Week)s), or Months(s). A third red arrow marked "3" points to the button OK

Step 5:  Click OK 

The image of the first Pop-up with a red arrow pointing to the button labeled OK

Step 6:  You will now have a folder with the date range you picked

A pop-up of the list of folders in Outlook with a red arrow pointing to the new folder you created labeled with how old you requested for the emails

 

This is the second way to have emails display for longer in your inbox and folders.

Step 1:  In Outlook, click on File

An image of the ribbon bart at the top of Outlook with a red arrow pointing to the tab "File"

Step 2:  Click Account Settings, then Account Settings again

An image of the files tab with a red arrow pointing to the button "Account Settings" and a second arrow point to the dropdown "Account Settings"

Step 3:  Click on the Email account you want to view older emails so that it is highlighted, and click on Change

An image of your email accounts with a red arrow labled with "1" pointing to your TCC email account, a second red arrow labled with "2", points to the word in the menu and the word Change

Step 4:  Move the slider to the right to the max of 5 years or All

In the Change pop-up a red arrow labeled "1" points to the slider toggle that you can slide left or right to increase or decrease the viewable emails. A second red arrow labeled "2" points to the button "Next"

Step 5:  You will get a pop-up letting you know you will have to restart Outlook

An image of a conformation pop-up with the only option is a button labeled "OK"

 

 

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