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How can I view email older than 12 months in the Outlook Desktop App?
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This guide is going to walk you through the two ways of viewing emails that are older than 12 months.
This applies to the Outlook Desktop App, not O365 online.
Step 1: In the list of folders on the left, scroll to the one called
Search Folders
Step 2: Right click on the folder and then left click on
New Search Folder
Step 3: Scroll down and left click on the link
Old Mail
, then click
Choose
Step 4: Pick how many months you want to be able to see, in the drop down, choose
Months
, click
OK
Step 5: Click
OK
Step 6: You will now have a folder with the date range you picked
This is the second way to have emails display for longer in your inbox and folders.
Step 1: In Outlook, click on
File
Step 2: Click
Account Settings
, then
Account Settings
again
Step 3: Click on the Email account you want to view older emails so that it is highlighted, click on
Change
Step 4: Move the slider to the right to the max of
5 years
or
All
Step 5: You will get a pop up letting you know you will have to restart Outlook
Details
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Article ID:
155023
Created
Tue 4/18/23 6:57 PM
Modified
Mon 11/13/23 11:57 AM