TCC IT Notifications & Alerts

Thu 1/17/19 1:13 PM

We want to let you know of a change that will take place with regard to former TCC student email/computer accounts.  This change will NOT affect ctcLink access or current students, but only applies to TCC student email/computer accounts of former students who have not attended TCC for a period of time.  This change is necessary for the periodic account maintenance of our computer systems. 

This Spring, a student email/computer account lifecycle will be applied which will remove TCC computer and email access for former students who have not attended TCC for a period of time.  If a student has not enrolled for two consecutive, non-summer quarters, their TCC student email/computer account will be removed.  

It will be very easy for returning students to re-gain access to TCC computing resources.  If a student re-enrolls at TCC before email/computer account removal, the account will be not be removed.  If a student re-enrolls after their email/computer account removal, their access will be reinstated.  

Users of student email/computer accounts scheduled for removal will be given multiple notices months in advance before their access is removed and the opportunity to gain any assistance in the transition as necessary.

Tue 1/8/19 5:31 PM

Date: Saturday, January 12, 2019  7:00 am – 11:00 am (time tentative)

 

Details:   The State Board will be performing maintenance on the production PeopleSoft environment to implement a new load balancing configuration to help increase efficiency and reduce downtime.

  • The entire ctcLink environment will be unavailable starting 7:00 am on January 12, 2019 through 11:00 am the same day.
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will be unavailable during the outage
  • Canvas access will not be impacted.  You will be able to log into Canvas through the TCC Portal.

 

Mon 1/7/19 10:17 AM

8:15am. Campus wireless access has been restored. Thank you for your patience while we address any remaining issues.

7:15am. We have restored most IT services after Sunday’s power outage.  We are still experiencing some disruptions, to include campus wireless and off-campus access to some 3rd party applications.

We apologize for the inconvenience and aim to restore services as soon as possible.

Thu 12/27/18 5:52 PM

At this time, the college is not able to place outbound long distance or toll-free calls.  

 

CenturyLink, our telephone service provider has confirmed widespread outages affecting many customers. They do not yet know the cause, or have an estimated time of resolution.

 

Thank you for your patience.

 

Wed 12/26/18 10:43 AM

This Saturday, December 29th, from 7am – noon, ctcLink HCM (Payroll & Timekeeping) will be unavailable.  The SBCTC will be performing year-end maintenance. 

The Campus Solutions and Financials pillars will remain online during this time.

Canvas access will not be impacted.