TCC IT Notifications and Alerts

Wed 2/14/18 11:34 AM

The IT Network team has been working hard to restore full service to the wireless network.  They are reporting that by 9:00 AM full service should be available to the whole campus, including Gig Harbor.  If you experience any area where you are not able to get a signal after 9 AM, please submit a ticket using the links below or send an email to support@tacomacc.edu

 

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

 

Tue 2/13/18 11:50 AM

We are currently experiencing disruptions to our campus wireless services.  We are working with our equipment vendor to resolve this matter as soon as possible.  We apologize for the inconvenience  and we appreciate your patience while we work to resolve this issue. 

 

Wed 2/7/18 6:30 PM

On Saturday, February 10th , IT will be upgrading the campus wireless starting at 7 AM and finishing up by 12 PM.  There will be some intermittent disruptions to the wireless as IT does the upgrading. 

 

If find that you are experiencing hardware or software issues, you can submit a ticket to request support and we will get to your issue as quickly as we can. 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Mon 1/29/18 3:08 AM

On Sunday a IT monitoring system sent out an alert at 6:30 AM of an issues on the server. IT networking team was notified and responded immediately, tracing the issue to a faulty cable in Building 20. To restore service to the rest of the campus, building 20 was isolated by early Sunday afternoon.  IT networking team arrived early Monday morning and restored services by 7:30 AM.   

 

If find that you are experiencing hardware or software issues, you can submit a ticket to request support and we will get to your issue as quickly as we can. 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Wed 1/17/18 10:37 AM

5 Email Security Tips

 

Email and computers are a potential gateway for hackers, viruses, and other impropriety.  Here are 5 quick tips to help you stay safe and secure.

  1. Stay watchful and cautious.

It’s easy for an unauthorized person to email you and pretend to be a vendor or business partner. Be cautious and double-check before responding to sensitive requests.

  1. Do not reuse passwords.

Using one password for all of your accounts is a mistake.  You should also have an entirely unique password for each of your accounts.

  1. Change your passwords regularly.

Changing your passwords regularly will help to reduce the risk of your password falling into the wrong hands over time.

  1. Beware of phishing scams.

Hackers will imitate and impersonate high-profile websites (e.g., eBay, Amazon, Facebook, etc.) and say that they’re experiencing trouble with your account; all you have to do to fix it is to send them your username and password to verify your authenticity.  Watch out for these scams! 

  1. If you see something, say something.

Most importantly, report any suspicious behavior to the TCC IT Help Desk.