TCC IT Notifications & Alerts

Thu 6/21/18 4:57 PM

If you are having trouble with ctcLink (like issues registering), try clearing the cache and cookies in your browser.  Here are directions on how to do that.  You can also try the mobile ctcLink site or the iOS or Android apps. 

If you are still having trouble, please email support@tacomacc.edu, visit our support site, call 253.566.5176, or come to the Information Commons in Building 16

If you have any Enrollment Services specific questions, please call 253-566-5325, email support@tacomacc.edu, or come to building 7.

Wed 6/20/18 5:58 PM

Did you know that when you send out a mass email, you can send them as a BCC (Blind Carbon Copy) so that when someone hits Reply All, they are not replying to the entire campus? 

 Here is a guide on how to turn on the field so that when you start a new message, it will be right there in the list at the top. 

Mon 6/18/18 6:47 PM

If you are having issues within ctcLink, we have found following the below directions have alleviated some of the problems.

 

Now that the migration of ctcLink has been completed, SBCTC is strongly advising that you clear the cookies and the cache of your browser, close out of all browser pages and open it up again fresh. This is cleaning up any cookies that are pointing to an incorrect location.

 

Here is a guide on how to clear the cookies and the cache of the most popular browsers:

https://tacomacc.teamdynamix.com/TDClient/KB/ArticleDet?ID=40092

 

Fri 6/15/18 12:23 PM

The Campus Solutions production environment is currently down.  The SBCTC team is investigating and will send an updated shortly. All other pillars are up and running. 

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Mon 6/11/18 2:13 PM

Good Morning!

  Now that the migration of ctcLink has been completed, SBCTC is strongly advising that you clear the cookies and the cache of your browser, close out of all browser pages and open it up again fresh.  This is cleaning up any cookies that are pointing to an incorrect location. 

 Here is a guide on how to clear the cookies and the cache of the most popular browsers: 

https://tacomacc.teamdynamix.com/TDClient/KB/ArticleDet?ID=40092 

 If you are still experiencing issues, SBCTC requested that you submit a ticket to the ctcLink Help Desk:  https://servicedesk.sbctc.edu  Your log in is your ctcLink Username and Password.