TCC IT Notifications & Alerts

Mon 3/11/19 11:20 AM

What’s going on?

  • Implementation of a new password lifespan policy for TCC Faculty/Staff Email/Portal account.

When?

  • Tuesday, April 23, 2019

What is happening?

  • Beginning on Tuesday, April 23, 2019, we will begin implementing an important security policy.  Staff and Faculty passwords for the Portal/Email will be set to expire in 90 days.  This new policy will further protect our data, accounts, computers, and network. 

What do you need to do?

  • !!!! If you have not changed your password since February 1, 2019, you will need to change your password so it will not expire on Tuesday, April 23rd.  If your password is older than 90 days on April 23rd, your account will likely remain inaccessible until your password is changed.
  • Here are two ways that you can change your password:

 

If you have any questions or concerns, or need assistance, please contact us using the information below.

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

 

 

Tue 3/5/19 12:11 PM

Date: Saturday, March 9, 2019, 7:00 am – 1:00 pm

 

Details:   The State Board will be applying a PeopleTools upgrade (8.56.12) to all pillars in production as well as Campus Solutions Bundle 52 to the Campus Solutions pillar. 

 

  • The entire ctcLink environment will be unavailable starting 7:00 am on March 9, 2019 through 1:00 pm the same day.
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will be unavailable during the outage
  • Canvas access will not be impacted.  You will be able to log into Canvas through the TCC Portal.

 

Tue 2/19/19 6:13 AM

We want to let you know of a change that will take place with regard to former TCC student email/computer accounts.  This change will NOT affect ctcLink access or current students, but only applies to TCC student email/computer accounts of former students who have not attended TCC for a period of time.  This change is necessary for the periodic account maintenance of our computer systems. 

This Spring, a student email/computer account lifecycle will be applied which will remove TCC computer and email access for former students who have not attended TCC for a period of time.  If a student has not enrolled for two consecutive, non-summer quarters, their TCC student email/computer account will be removed.  

It will be very easy for returning students to re-gain access to TCC computing resources.  If a student re-enrolls at TCC before email/computer account removal, the account will be not be removed.  If a student re-enrolls after their email/computer account removal, their access will be reinstated.  

Users of student email/computer accounts scheduled for removal will be given multiple notices months in advance before their access is removed and the opportunity to gain any assistance in the transition as necessary.

Thu 1/24/19 10:21 AM
Some TCC email inboxes have not received incoming email from external (non-TCC) senders since yesterday afternoon. We are currently working to resolve the issue and deliver these external messages appropriately to email inboxes. Thank you for your patience as we work to resolve this issue.
Tue 1/8/19 5:31 PM

Date: Saturday, January 12, 2019  7:00 am – 11:00 am (time tentative)

 

Details:   The State Board will be performing maintenance on the production PeopleSoft environment to implement a new load balancing configuration to help increase efficiency and reduce downtime.

  • The entire ctcLink environment will be unavailable starting 7:00 am on January 12, 2019 through 11:00 am the same day.
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will be unavailable during the outage
  • Canvas access will not be impacted.  You will be able to log into Canvas through the TCC Portal.