TCC IT Notifications & Alerts

Mon 10/14/19 12:22 PM

With the ctcLink upgrade going live October 14th, here is what faculty and staff need to know for support after the upgrade: 

 

Students who need help, please refer to this information:

 

Fri 10/4/19 5:50 PM

Hello Titans,

 

We are aware of renewed phishing attempts.  The most recent message started at approximately 2:30pm and the topic is now “PT Personal/Administrative Assistant !!!”  The attackers attempt to convince you to click on a link to apply for an employment opportunity at the college.  This is an attempt to compromise your email account.

 

Do not click on any links.  Please delete the message.  If you do click the link, or enter any information, please notify the TCC IT Help Desk immediately so we can assist you.

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Fri 10/4/19 10:30 AM

Hello Titans,

 

We are aware of a recent phishing attempt.  In this particular case, the senders were from actual TCC accounts that were compromised.  The attackers attempt to convince you to click on a link to validate your account.  At this point they request information that would lead to your account being compromised as well.

 

Hackers may impersonate high-profile websites (e.g., eBay, Amazon, Facebook, etc.) or entities such as the IRS or banks, and say that they’re experiencing trouble with your account or they want to verify information; they claim that all you have to do to fix it is to send them your username and password to verify your authenticity or click on a link to verify information. 

 

Watch out for these scams!

 

Things to remember:

  1. If you don’t recognize the sender of the email, don’t trust any attachments or hyperlinks.
  2. Normally, banks or other finance-related institutions won’t ask you to verify information through email.
  3. If you receive an email that you suspect is not legitimate, please contact the TCC IT Help Desk at 253.460.HELP (4357) or support@tacomacc.edu.
  4. If you do click the link, or enter any information, please notify the TCC IT Help Desk immediately so we can assist you.

 

 

 

Information Technology | Tacoma Community College

Faculty & Staff: 253.460.HELP (4357) | support@tacomacc.edu |

Students: 253.566.5176 | support@tacomacc.edu |

Click here for up-to-date IT Notifications and Alerts.

Thu 9/26/19 1:24 PM

 

What: ctcLink Production Environment – Human Capital Management Pillar Update

 

When: Saturday, September 28, 2019, 7:00 am – 1:00 pm

 

Details: The State Board will be applying Image 31 to the ctcLink Human Capital Management pillar.  The HCM pillar will be unavailable.

 

  • The HCM pillar will be unavailable starting at 7:00 am on September 28, 2019 through approximately 1:00 pm the same day. 
  • The Campus Solutions and Finance pillars will remain online during this time. Canvas access will not be impacted.
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will not be impacted.
  • Canvas access will not be impacted.
Tue 9/24/19 9:26 AM

What: ctcLink Production Environment – HighPoint Mobile Update

 

When: Friday, September 20, 2019, 7:00 am – 10:00 am

 

Details: The State Board will be applying a HighPoint Mobile update to the ctcLink Campus Solutions pillar and all mobile webpages will be unavailable.

 

  • All users navigating to mobile webpages will be redirected to a maintenance page during this outage.
  • The Human Capital Management,  Finance, and Campus Solution pillars will remain online during this time.
  • The Online Admissions Application (OAA) and Continuing Education Application (OSECE) sites will not be impacted.
  • Canvas access will not be impacted.