How do I get help with the Teacher app on my Android device?

Open Profile

Open Profile

In the Dashboard, tap the Menu icon.

Open Settings

Open Settings

Tap the Settings icon.

Open Help

Open Help

Tap the Help link.

Search the Canvas Guides

Visit the Canvas Guides

If you need help learning how to use the Teacher app, tap the Search the Canvas Guides button. You will be redirected to the Canvas community where you can view the Table of Contents document for the Canvas Teacher app.

Report a Problem

Report a Problem

If you encounter a problem in the Canvas app, tap the Report a Problem button.

Compose Message

Compose Message

In the Subject field [1], enter a subject for your message. In the Description text field [2], write your message for the mobile team. Then tell the team how the problem is affecting you by selecting a relevant option in the drop-down menu [3]. Tap the Send link [4].

Request a Feature

Request a Feature

If you have an idea about how to improve the Teacher app, the Canvas mobile team welcomes your feedback. Tap the Request a Feature button.

In your device's default email client, you can compose a message to the Canvas mobile team.

Note:If you are using an email client with multiple accounts, the app will use the default email set on your Android device.

Share Your Love for the App

Share Your Love for the App

Canvas love is welcomed on the Google Play Store so you can share your love with other Canvas users. If you want to rate the Teacher app and share a review, tap the Share Your Love of the App button.

The app will redirect you to the App in the Google Play Store, where you can write a review.

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Details

Article ID: 48129
Created
Thu 2/8/18 2:14 PM
Modified
Wed 8/28/19 1:05 PM