How do I fix the ctcLink activation error "language not found"?

This article discusses how to resolve the below error when attempting to access the ctcLink gateway.

Login failed as the language you have selected is not enabled for this database:

In order to resolve this error, you must change the language settings for your browser. The below guide will walk you through this process for Firefox, Chrome, and Internet Explorer.


Article ID: 34200
Tue 7/25/17 11:02 AM
Sat 2/15/20 3:17 PM