How do I record a outgoing message using the Mitel desktop app?

This guide will walk you through using your Mitel desktop app to record outgoing messages for Out of Office, In a Meeting, or when you're on the line and miss the call.

Step 1:  Open your Mitel Desktop App and click on the Settings three dots.

And image of the Mitel app with a green arrow pointing at the 3 little dots next to your extension

Step 2:  Click on Settings

Step 3:  Click on Call Routing > Choose what state you want to make the recording for > click Record

An image of the Settings. 1 red arrow points to Call Routing, 2nd arrow points to the state you can select, 3rd arrow points to record

Step 4:  You can listen to your current recording, then make a new one by clicking on Record New Greeting. At the top of the screen, it will tell you what state you are recording for.

An image of the settings with an arrow pointing to Record New Greeting

Step 5:  Click Next to go to the next options for that message. When you are ready, click Save

An image of the Mitel settings with an arrow pointing to the options for the voice mail message

You will be brought back to the screen where you can pick your next voice mail greeting you wish to adjust. Repeat steps 3 - 5. 

 

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