This is a guide to walk you through responding to the new prompt for setting up your recovery options when you log into your ctcLink after October 1st, 2021.
Step 1: Log in to ctcLink
- Navigate to the myaccount Sign In page.
- Enter your ctcLink ID into the ctcLink ID field, then select the Next button
- Enter your password into the Password field, then select the Verify button.
2. Prompt to set your Recovery options
You will be required to set up all 3 of the options before you are allowed into ctcLink.
***If you don't have a Phone capabile of receiving a Text message, you can skip that option and pick the Voice option. The same applies if you do not have a Land Line or do not wish to get a voice call, you can skip that option and pick the Text option. The Email and the Security Question are required.
- Click Setup under 3 of the options
If you need to edit your options, here is a guide to walk you through accessing your profile and editing your answers.