How to use Live Transcription / Automatic Closed Captioning in Zoom.

TCC's Zoom conferencing system now includes a feature that uses automatic transcription to turn the spoken word into text, in real-time. This feature can be used for accessibility and universal design, but should not be used for ADA accommodations.

Note: The Automatic Live Transcription feature does not work with breakout rooms.

Click here to view instructions on using Live Transcription and Live Captioning in Microsoft Teams


Using Live Transcription as a Host

To enable Live Transcription and Closed Captioning in your Zoom user portal by logging into your Zoom account at

1.  Under your profile, click on Settings 

2.  On the left side, click on In Meeting (Advanced)


3. Find the settings for "Closed captioning" and check that the slider is blue for "On".  Next check the box for Enable live transcription service to show transcript on the side panel in-meeting.


4.  Start your Zoom meeting.

5.  Click on the 3 little dots to get more menu choices, then click on Live Transcript


6.  When the Live Transcription menu opens, click Enable Auto-Transcriptions.

Using Live Transcriptions as a Participant

1.  After the host enables "Live Transcription" participants can view automatically transcribed meeting dialogue.

2.  Click on Live Transcript in the Zoom toolbar.  Choose a transcript option:

  Show Subtitles - displays subtitles on the screen.
  View Full Transcript - displays subtitles in real time with both the speaker's name and a time-stamp within the transcript window. We recommend this setting as best practice.
  Subtitle Settings - will open a window where you can adjust the font size of both the subtitles and the chat window.



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Article ID: 123202
Tue 12/22/20 2:56 PM
Wed 3/24/21 1:41 PM