ctcLink: How to: Update your MFA Settings

Login

1. Navigate to ctcLink  myaccount Sign In page,

2. On ctcLink Gateway portal, Select Okta portal from Manage Okta Account Settings section

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3. Enter your user name and Password

4. Select the Password Settings application icon.

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5. Under Security Methods, Select a Verification method of your choice and follow the prompts. Okta Verify or Google Authenticator recommended.

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6. Click Set up

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Okta Verify

1. Download the Okta Verify app Using your mobile phone, scan the QR code and follow the prompts on your mobile device.

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2. Once you're done, click Save , then sign out

Google Authenticator

1. Click on the Set Up blue arrow on the Google authenticator option.

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2. Use any authenticator on your phone such as Google authenticator, duo, Microsoft Authenticator or Okta.

3. Scan the QR code using your phone camera

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4. Google Authenticator will  display a 6-digit code, Type the code into the 'Enter Code' field.

5. Click Verify.

BioMetric/Passkey Authentication

1. Select set up arrow under Security Key or Biometric Authenticator

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2. A prompt will ask you to register your authenticator device, such as Windows Hello, Touch ID/Face ID on Mac, or a phone's fingerprint/face unlock. If you do not have a phone, you can use a Password Manager to create a Passcode. For a list of Password Managers, you can check out this list: What are the top-rated password managers?

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3. Choose where you want to save your pass key

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4. Once your pass Key is saved you should sign out.

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5. Set up is complete.