Multi Factor Authentication (MFA) for Faculty/Staff

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What is Multifactor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a powerful tool against stolen credentials and phishing attacks. MFA requires a preconfigured authentication device to deliver a PIN code (like a cell phone text message) to be used along with username and password before an individual can log in to certain TCC resources.  

What is happening?

To safeguard your Faculty/Staff TCC computer account, TCC has activated Multi-Factor Authentication (MFA) for logging into your TCC account. 

What do I need to do?

Please follow the PDF guide attached to this help article to walk you through MFA setup.  This will allow for a second verification of your credentials when you are logging into TCC resources.  

***NEW Precautions from Microsoft*****

Microsoft highly recommends that you use the MS Authenticator App for generating codes. They have determined that this is far more secure. We have the links for the app below. In determining this, when logging in for the first time, you will be prompted to set up the Authenticator App by default.

However, they do understand that not everyone has access to a mobile device all the time, so you can pick the alternate methods found in the PDF guide below. 

  1. Sign in to Microsoft 365 with your work or school account and your password, like you normally do. After you choose Sign in, you'll be prompted for more information.

    A dialog box telling you that more information is required to complete your sign-in

  2. Choose Next.

  3. The default authentication method is to use the free Microsoft Authenticator app. If you have it installed on your mobile device, select Next and follow the prompts to add this account.
    ***If you must use SMS messages sent to your phone Or a call to a land line, select "I want to set up a different method". Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device or select to have it call a land line number  (Office number).

  4. An image of the MFA set up screen with a link to the Microsoft Authenticator App set up and the option to chose another way to set up the MFA. A red arrow points to the link that says "I want to set up a different method"

  5. After clicking the link, you will get the following pop-up to pick another method.

  6. Screenshot of a Microsoft account security setup page with a modal dialog open in the foreground. The background page has a light gray and white layout and is titled “Keep your account secure” at the top. Beneath the title is explanatory text stating that the organization requires the user to set up methods for verifying their identity. A progress indicator shows “Method 1 of 2,” with icons labeled “App” and “Phone,” where “App” appears selected. The page heading below reads “Microsoft Authenticator,” with instructional text about starting by getting the app on a phone. On the right side of the background page is a blue “Next” button, and near the bottom right is a “Skip setup” option. Centered over this page is a white modal dialog box titled “Choose a different method,” with a close “X” icon in the top-right corner of the dialog. Below the title is a prompt asking, “Which method would you like to use?” Under the prompt is a dropdown menu that is expanded. The dropdown lists four options in a vertical list: “Email,” “Phone,” “Authenticator app,” and “Security questions.” The dialog and dropdown obscure the center portion of the underlying setup page, indicating the user is selecting an alternative verification method as part of multi-factor authentication setup.

  7. Once you pick a method, click Continue.

  8. The ame image as the one above, however "Email" has been selected as the method to be set up for the MFA. A red arrow points to the button labeled "Confirm"

  9. Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you'll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message.

Here are the links for the Authenticator App for mobile devices:

For Apple devices:  

For Android devices:  

Details

Details

Article ID: 106409
Created
Wed 4/29/20 12:24 PM
Modified
Tue 4/14/26 6:26 PM

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