Uninstalling Smartboard Software - Part 1-
1) Select the "start" menu
2) Select "control panel"
Uninstalling Smartboard Software - Part 2 -
1) Select "uninstall a program"
Uninstalling Smartboard Software - Part 3 -
1) Scroll down till you see all of the Smart Products listed (you may not have as many listed as I do here)
Uninstalling Smartboard Software - Part 4 -
1) Double click on each of the items starting from the bottom.
Uninstalling Smartboard Software - Part 5 -
1) When you double click on the "Smart Notebook" at some point you will get this pop up page.
2) Select "Yes"
3) Restart your computer after you have double clicked on everyone and un-installed everything,
Restart your computer & Re-Installing Smartboard Software - Part 1 -
1) Hit the windows key on your keyboard and type in this address \\instructsvr\Apps\Smartboard (you can also copy the address and then paste)
2) Double click on the smart_cleanup.bat file
*This is going to open up another window with a black background and run some commands in the background to clean up old Smartboard instances.
The window will disappear when the work is complete
3) Double click on the smarteducationsoftware2012v11_0_438_0.exe file
Re-Installing Smartboard Software - Part 2 -
1) Select "next"
Re-Installing Smartboard Software - Part 3 -
1) Select the bubble next to "I accept the terms in the license agreement"
2) Select "next"
Re-Installing Smartboard Software - Part 4 -
1) Select "next"
*Leave the location to default
Re-Installing Smartboard Software - Part 5 -
1) Place a checkbox next to "Smart Notebook". This will automatically place a checkbox next to "Smart product drivers* Includes Smart Ink"
2) Select "next"
Re-Installing Smartboard Software - Part 6
1) Select "next"
*Leave everything default here
Re-Installing Smartboard Software - Part 7
1) Uncheck "Make Smart Ink Document Viewer the default PDF viewer"
2) Select "next"
Re-Installing Smartboard Software - Part 8
1) Uncheck "Enable the customer experience program on all devices"
2) Select "next"
Re-Installing Smartboard Software - Part 9
1) Make sure evey checkbox is checked
2) Select "next"
Re-Installing Smartboard Software - Part 10
1) Select "next"
*Leave everything default here
Re-Installing Smartboard Software - Part 11
1) Select "install"
Re-Installing Smartboard Software - Part 12
1) You will get a screen that looks like this and other pop up windows will occur during the installation
Re-Installing Smartboard Software - Part 13
1) Make sure there is a checkbox next to "Activate my products now"
2) Select "finish"
Re-Installing Smartboard Software - Part 14
1) Go back to the folder where you installed the software from
2) Open the "Smart licnese.txt" file.
3) Copy the license key
4) Paste the license key
5) Select "add"
6) You will now see the license key listed in the "Product key pane"
7) Check the box next to "I accept the terms in the license agreement"
8) Select "next"
Re-Installing Smartboard Software - Part 15
1) Select "Finish"
The installation of the Smartboard software is complete and ready for use